This years’ Valentine’s Day started with our ISO external audit week. All our processes were externally reviewed and verified during the next five working days.
Paul Potters, Smart Mobility Director and security officer, confirmed, “It was an intensive week, but we were well prepared. Therefore, I am pleased that Monotch prolonged the ISO27001 and ISO9001 certifications successfully. These standards are a confirmation of our operational excellence and instrumental for successfully applying to international procurements and tenders.”
ISO27001 certification benefits Monotch’s customers
The ISO27001 is an international standard that describes how to manage information security. It details requirements for establishing, implementing, maintaining, and continually improving an information security management system (ISMS). Following the standard helps organisations such as Monotch to make the information assets and services we hold more secure. Our clients can rely on highly automated services in compliance with the highest security standards, which minimise the risks of all security threats.
ISO9001 quality management principles
As the ISO.org website states, “ISO 9001 is based on several quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.”
Obviously, Monotch wants to bring unique, top-notch products to the Smart Mobility market. But in addition, they also want customers to rely on management that does everything needed to provide the best service. Having the ISO9001 certification means that Monotch will continuously improve how they do business while keeping customer satisfaction as a focus.